Tech on Toast
A UK-based podcast demystifying hospitality technology for operators, featuring interviews with tech founders and industry leaders.
A weekly UK podcast focused squarely on the software and systems powering the modern hospitality industry. Host Chris Fletcher, a former operations director, talks to both the founders building the tech and the operators using it. Episodes are a mix of long-form interviews on trends like AI and data analytics, and shorter 'Bitesize' episodes that function as practical product demos.
“Its dual-format structure stands out: deep-dive interviews explore strategic challenges, while 'Bitesize' episodes offer focused, practical walkthroughs of specific tech solutions. The host's background as a UK operator, not a tech salesman, gives the show a grounded, problem-first perspective.”
Who hosts this show
Tech on Toast is hosted by Chris Fletcher, the founder and CEO of the hospitality tech community and marketplace of the same name. Described as a 'former operator, now tech matchmaker,' Fletcher interviews entrepreneurs, operators, and innovators about the technology shaping the hospitality industry. With over 25 years of experience in operations himself, he aims to bridge the gap between tech suppliers and restaurant operators.
Credentials & credits
- Founder & CEO of Tech on Toast
- Former hospitality operations director with 25+ years of experience
Other ventures
- Tech on Toast (Community & Marketplace)
- Tech on Toast Events (e.g., 'Tech on Toast Brunch')
What kind of podcast
- Country
- United Kingdom
- Region
- uk
When new episodes drop
- 01Crunch Time: Why the World Cup Is a Back Office Problem with Shamik Mojaria.Jun 23, 2026 · 26 min
- 02Bitesize: Zenzap with Ron GoldmanJun 23, 2026 · 15 min
- 03Confidence, Courage, Clarity: What Actually Holds People Back with Lorraine CopesJun 17, 2026 · 36 min
- 04Biteszie with Como and Ruben Recio NogalesJun 11, 2026 · 17 min
- 05
- 06Authentic Marketing in a World of AI Noise, with Visha KudhailJun 4, 2026 · 42 min
- 07From AI implementation to impact, with CrunchTime, Caffè Nero UK, and SSP Group plcMay 26, 2026 · 40 min
- 08
Notable episodes
- 01Confidence, Courage, Clarity: What Actually Holds People Back with Lorraine Copes
A deep dive into the people-side of hospitality, exploring DEI and leadership development with the founder of Be Inclusive Hospitality.
- 02Crunch Time: Why the World Cup Is a Back Office Problem with Shamik Mojaria.
A strong example of the show's core premise: using a current event (the World Cup) to discuss a practical tech problem (back office efficiency).
- 03Bitesize: Zenzap with Ron Goldman
This episode showcases the show's alternative 'Bitesize' format, which is a concise product demonstration for a specific tech solution.
What you'll be asked on this show
Chris Fletcher begins interviews by clearly establishing the guest's role and the company's purpose, often with a direct 'Tell us about...' or 'What's your job title?' opening. He probes for detail by asking for practical applications ('Can managers use Co-pilot to query data?') or clarifying specific features for the audience's benefit ('So you can call into a group...?'). Fletcher builds rapport by sharing his own industry experiences and frequently summarizes a guest's argument to frame his next question. He consistently closes by asking about the future of the industry and where the guest can be found online.
The host is conversational and friendly, with a clear UK perspective, often relating topics back to his own 25 years in operations. The show has two main formats: longer, thematic interviews and shorter 'Bitesize' episodes that demo a specific partner's product. Fletcher often summarizes a guest's points to ensure clarity before moving to the next topic.
Questions the host keeps coming back to
11 cataloguedIf you're going on this show as a guest, expect some version of each of these. Each note explains when the host reaches for it.
process
3- Q.01
“For anyone who doesn't know the company, can you give us the pitch?”
Asks this early to establish the company's core value proposition for the audience.
- Q.02
“How was your work received when you first started speaking to brands?”
This question seeks to understand the initial market reaction and challenges the guest faced.
- Q.03
“Can you give us a run-through and show viewers what you do?”
The standard kickoff for 'Bitesize' episodes, initiating a product demonstration.
origin
2- Q.01
“Tell us about your career before you started this venture.”
Used to establish the guest's industry credibility and origin story.
- Q.02
“What's the purpose or mission behind the business?”
Moves beyond the product to understand the 'why' driving the guest's company.
advice
4- Q.01
“How should operators be thinking about their tech stack now compared to a few years ago?”
A frequent strategic question to frame the current technology landscape.
- Q.02
“What patterns do you see holding capable people back from the next level?”
A coaching-style question asked of guests who have a perspective on leadership.
- Q.03
“What's your overarching piece of advice for operators?”
He often seeks a single, actionable takeaway for his core listener base.
- Q.04
“What's the best way for people to get a hold of you?”
A standard closing question to provide a call-to-action for the audience.
mindset
1- Q.01
“When did you realize a 'proper job' wasn't for you?”
He asks this to explore the entrepreneurial leap and mindset shift.
future
1- Q.01
“How do you see the relationship between tech and the industry shifting in the next 3-5 years?”
A signature closing question that he refers to as looking down the 'future tunnel'.
Signature segments
- · Bitesize episodes
- · The 'future tunnel' closing segment
- · Tech Stack analysis
- · Operator-first perspective
Topics covered repeatedly
Who gets booked here
Guests are typically founders, CEOs, or business development leaders from hospitality technology companies (e.g., Crunchtime, Zenzap, Como). The show also features operators and consultants with deep industry expertise, like DEI advocate Lorraine Copes.
- Shamick Mojariaon Crunch Time: Why the World Cup Is a Back Office Problem with Shamik Mojaria.
- Ron Goldmanon Bitesize: Zenzap with Ron Goldman
- Lorraine Copeson Confidence, Courage, Clarity: What Actually Holds People Back with Lorraine Copes
- Rubén Recio Nogaleson Como's Rubén Recio Nogales on loyalty that works, frictionless data and personalising data
- Visha Kudhailon Authentic Marketing in a World of AI Noise, with Visha Kudhail
- Rod Schneideron Why "Just Get Some AI" Is the Worst Brief You Can Write with Rod Schneider, Workforce.com
Where to find this show
Audience & reach
The podcast is the primary content engine for the broader Tech on Toast brand, which operates as a consulting service and tech marketplace. The 'Bitesize' episodes appear to be a form of sponsored content or partnership showcase for tech vendors. The show has also featured traditional sponsors like Lightspeed.
Subscriber and view counts are pulled live from YouTube and re-verified on a 30-day cycle. Listener estimates for the RSS feed aren't published here unless they're host-verified.
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People also ask
- Who is the host of Tech on Toast?
- The host is Chris Fletcher, founder of the Tech on Toast community and a former hospitality operations director with over 25 years of experience.
- Is the Tech on Toast podcast still running?
- Yes, the podcast is active and releases episodes on a weekly basis.
- What are the different episode formats?
- The show features two main formats: long-form interviews with industry leaders and shorter 'Bitesize' episodes that provide a focused demonstration of a specific technology product.
- What kind of topics are discussed?
- Topics center on hospitality technology, including POS systems, back-office operations, AI, data analytics, customer loyalty, and workforce management.
- Where can I listen to the podcast?
- The podcast is available on major platforms like YouTube, iHeartRadio, Apple Podcasts, and Spotify.
- What is the Tech on Toast community?
- Beyond the podcast, Tech on Toast is a marketplace and consulting service that connects hospitality operators with technology providers, and hosts industry events.
Built from the show's public RSS feed, YouTube, the host's own websites, and the cited sources below. Computed and AI-extracted fields are labelled. Facts only — no private info, no fabrication, no transcripts republished.
Sources & how this page was built
This page is AI-assisted, grounded in the public sources cited below, and host-verifiable. We publish facts only; we do not republish transcripts. If anything here is wrong, the host can claim and correct the page above.Model: gemini-2.5-pro · high confidence
- [01]Tech on Toast - Official Websitetechontoast.community
- [02]Tech on Toast, The Hospitality Tech Podcast | iHeartiheart.com
- [03]Tech on Toast, The Hospitality Tech Podcast | Podchaserpodchaser.com
- [04]Optimizing Tech Stacks with Chris Fletcher | Cali BBQ Mediacalibbq.media
- [05]Tech on Toast: Spreading Innovation in Hospitality with Chris Fletcher | IFBTAifbta.org
- [06]Tech on Toast YouTube Channelyoutube.com
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