Changing The Industry Podcast
Hosted by Changing The Industry
Two veteran auto repair shop owners talk shop, debating the industry's toughest business challenges with fellow owners and experts.
A frank, often unfiltered podcast for and by auto repair shop owners, focused on the business of running a shop. Hosts Lucas Underwood and David Roman mix their own spirited debates on topics like technician pay and shop profitability with panel discussions featuring other industry figures. The show operates on the principle that "a rising tide lifts all boats," sharing hard-won lessons on management, marketing, and navigating industry disruption.
“The show's strength is its unvarnished, 'in the trenches' perspective. Unlike purely instructional podcasts, it captures the authentic, often messy, back-and-forth between experienced owners who don't always agree, making it feel like a real shop talk session.”
Who hosts this show
Changing The Industry is hosted by auto repair shop owners Lucas Underwood and David Roman. Underwood is the founder of L&N Performance Auto Repair in Blowing Rock, NC, which he started in 2007. Roman founded Done With Care Auto Repair in Merriam, KS, in 2012 after working as an auto parts salesman. Together, they share candid, unfiltered conversations about the realities of shop ownership, aiming to help their peers navigate the constantly changing automotive industry.
Credentials & credits
- Lucas Underwood: Owner, L&N Performance Auto Repair
- David Roman: Owner, Done With Care Auto Repair
What kind of podcast
- Country
- United States
- Region
- usa
When new episodes drop
- 01
- 02
- 03Tech Salary Negotiation: What No One Tells YouJun 15, 2026 · 37 min
- 04
- 05
- 06Teaching Technicians Financial Literacy and Building Generational WealthJun 4, 2026 · 40 min
- 07
- 08Welcome to our live show!May 29, 2026 · 1h 02m
Notable episodes
- 01Episode 274 - Can The Automotive Service Industry Be Saved? With Cecil Bullard and Wayne Marshall
A representative example of the show's panel discussion format, tackling major industry issues like technician licensing, pay plans, and lobbying efforts.
- 02Tech Salary Negotiation: What No One Tells You
This episode showcases the dual-host format, with Lucas and David debating the contentious issue of technician pay vs. shop profitability, a core theme of the podcast.
- 03Why Certification and Standardization Matter in the Auto Industry
Highlights the show's focus on elevating industry standards, as the host breaks down the disconnect between certifications, consumer perception, and technician competency.
What you'll be asked on this show
The show's interview segments are structured as roundtable panel discussions rather than traditional one-on-one interviews. The hosts, Lucas and David, act as moderators and active participants, posing broad, often provocative questions to spark debate among the guests. They use personal anecdotes to frame questions and aren't afraid to let the conversation flow into cross-talk and disagreements, creating a dynamic and authentic exchange of ideas on topics like pay structures and industry lobbying.
The format alternates between dual-host discussions where Lucas and David analyze industry news and trends, and panel interviews with multiple guests. The tone is informal, conversational, and direct, with the hosts often using their own shops as case studies. Episodes are typically recorded in-person in a dedicated studio.
Questions Changing The Industry keeps coming back to
4 cataloguedIf you're going on this show as a guest, expect some version of each of these. Each note explains when Changing The Industry reaches for it.
controversy
2- Q.01
“Is the auto repair industry harder to succeed in than other industries?”
This question is used to get an outside-in perspective on the unique challenges of the automotive business.
- Q.02
“What's your biggest pet peeve that really makes you angry about the industry?”
Asked after discussing business fundamentals to elicit a passionate, personal take on the industry's shortcomings.
advice
1- Q.01
“How do we navigate technician motivation if guaranteed pay reduces productivity?”
A practical question posed during discussions on compensation to seek concrete solutions for a common management problem.
process
1- Q.01
“How are you getting so many cars into your shop?”
This question comes up during stories about successful shops to understand the specific drivers of high car volume.
Topics covered repeatedly
Who gets booked here
Guests are typically fellow shop owners, business coaches, or service providers deeply embedded in the auto repair industry, invited to debate specific, often contentious, business topics.
- Cecil Bullardon Episode 274 - Can The Automotive Service Industry Be Saved? With Cecil Bullard and Wayne Marshall
- Wayne Marshallon Episode 274 - Can The Automotive Service Industry Be Saved? With Cecil Bullard and Wayne Marshall
- Tara Topelon Episode 273 - Learning from Mistakes and Building Stronger Businesses With Tara Topel
- Luke Murrayon Episode 272 - Mentoring the Next Generation of Techs with Luke Murray and Charles Burke of Worldpac
- Charles Burkeon Episode 272 - Mentoring the Next Generation of Techs with Luke Murray and Charles Burke of Worldpac
- Charles Mitchellon Episode 271 - Training New Techs & Building a Lasting Automotive Business With Charles Mitchell
Where to find this show
Audience & reach
The podcast is sponsored by companies that provide services directly to auto repair shops, such as shop management software (Shop-Ware), marketing agencies (Shop Marketing Pros), and business coaching (The Institute for Automotive Business Excellence). The hosts integrate sponsor reads, often tying them to the episode's themes.
Subscriber and view counts are pulled live from YouTube and re-verified on a 30-day cycle. Listener estimates for the RSS feed aren't published here unless they're host-verified.
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People also ask
- Who are the hosts of the Changing The Industry Podcast?
- The podcast is hosted by Lucas Underwood, owner of L&N Performance Auto Repair in North Carolina, and David Roman, owner of Done With Care Auto Repair in Kansas.
- What is the format of the show?
- The show alternates between two main formats: discussions between the two hosts on industry topics, and roundtable panel interviews with other shop owners and industry experts.
- Is this podcast still active?
- Yes, the podcast releases new episodes on a weekly basis.
- Who is the podcast for?
- It is primarily for auto repair shop owners and managers looking for insights and peer-to-peer discussion on the business challenges of the industry.
- Where can I listen to the podcast?
- The podcast is available on YouTube and major podcast platforms like Apple Podcasts.
Built from the show's public RSS feed, YouTube, the host's own websites, and the cited sources below. Computed and AI-extracted fields are labelled. Facts only — no private info, no fabrication, no transcripts republished.
Sources & how this page was built
This page is AI-assisted, grounded in the public sources cited below, and host-verifiable. We publish facts only; we do not republish transcripts. If anything here is wrong, the host can claim and correct the page above.Model: gemini-2.5-pro · high confidence
- [01]Auto Repair Industry Podcast List - Shop Marketing Prosshopmarketingpros.com
- [02]Changing The Industry Podcast on Apple Podcastspodcasts.apple.com
- [03]About Us | L&N Performance Auto Repairlnautorepair.com
- [04]About Done With Care Auto Repairdonewithcareautorepair.com
- [05]How to Change the Auto Repair Industry with Lucas Underwood - LIFT Your Shopyoutube.com
- [06]Meet Our Skilled Team | Done With Care Auto Repairdonewithcareautorepair.com
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