11:FS

“Can you remind listeners about yourself and your role?”

This is a standard opening to allow each panelist to establish their credentials and area of expertise.

“What was your reaction to the [specific news] story?”

Used to kick off discussion on a news item by soliciting an immediate, top-of-mind take from an expert.

“What's your take on this one?”

The host's primary tool for moving the conversation from one panelist to another on the same topic.

“Does this feel like a smart move by [company]?”

This question pushes guests beyond reporting the news to providing strategic analysis of a business decision.

“What does it mean in practice for [a stakeholder group]?”

The host uses this to ground a high-level discussion in the tangible consequences for customers or businesses.

“Where are the biggest friction points for customers today?”

This question hones in on customer pain points, a central theme in fintech product development.

“What are the biggest changes you've seen in [a specific area] recently?”

A common opening question for 'Insights' episodes to establish the current landscape of a topic.

“What convinced you that [new technology] is part of the solution?”

Asked to understand the strategic rationale behind a company's adoption of a new technology like stablecoins or AI.

“Looking back in five years, what do you think people will have underestimated?”

A forward-looking question used towards the end of an interview to solicit bold predictions.

“How important is the trust issue when it comes to [new technology]?”

This question brings the consumer or end-user perspective into a technical or business-focused discussion.

“What's one lesson that financial services still hasn't learned?”

A signature closing question that asks guests for a final, critical takeaway.

“Where can people find out a little bit more about you and your company?”

A standard closing question allowing guests to promote their work and social channels.